Grace Management & Consultancy Services Pte Ltd

Register for CEI Course



Please login (with existing account)


1. What is the Certificate of Employment Intermediaries (CEI)?

The CEI aims to equip Basic with the necessary knowledge of relevant legislation and regulations. This ensures that the EAs understand their obligations under the law and are able to advise their clients on their rights and responsibilities. Basic of Comprehensive Licence EAs need to attain the CEI. They can decide to take a test without attending the course. However, if they fail at the test, they need to attend the course in order to re-take the test again. The CEI will replace the current Certificate for Employment Agencies (CEA). There will be two versions of the CEI:

  • "CEI for key appointment holders" which is a 40-hour course that covers Company Law, Contract Law and key employment laws such as the amended Employment Agencies Act, the Employment Act, the Employment of Foreign Manpower Act and the Work Injury Compensation Act
  • "CEI for other Basic" which is a 32-hour course covering the key employment laws

2. Who would be required to attain the CEI?

The CEI requirements apply to Comprehensive Licence EAs. Key appointment holders are required to attain the "CEI for key appointment holders", regardless whether they perform EA work or not. Other Basic performing EA work as specified in the EA Act are required to attain the "CEI for other Basic". Existing Certificate for Employment Agencies (CEA) holders and those who had previously been exempted from CEA are required to attend a shorter "bridging" programme, available from 1 May to 15 June 2011. Those who fail to attend the bridging programme by 15 June 2011 will need to attain the CEI. The CEI requirements do not apply to Select Licence EAs.

3. Given their experience, can existing EA staff or staff who have been in the EA business for a long time be exempted from the requirement to attain the CEI?

Basic who already have the Certificate for Employment Agencies (CEA) will not be required to attain the CEI as long as they attend a short bridging programme. While existing EA staff who do not have CEA might be familiar with the existing regulations, it is necessary for them to attain the CEI to ensure that they are fully equipped with the relevant knowledge under the new EA regulatory framework.

4. Do all staff of an EA need to attain the CEI, even those who do not perform EA work (e.g. performing data entry or clerical work)?

For Basic who are not key appointment holders, they will only need to attain the CEI if they perform EA work as specified in the amended EA Act. If they do not perform any EA work, they do not need to be certified.

5. If I am a sleeping partner/investor in an EA but not involved in the management or day-to-day operations of the EA, do I need to be certified and registered? Can I be held liable for an offence committed by another Basic?

All key appointment holders of a Comprehensive Licence EA will need to be certified, regardless whether they are involved in management of the EA or whether they perform EA work or not. This is to ensure they are equipped with relevant knowledge that is pertinent to an EA. However, key appointment holders who do not perform EA work will not need to be registered. Key appointment holders will be held liable for any offence if they are found to be culpable

6. When must Basic attain the CEI, if they are required to do so?

Existing EAs - For existing EAs that have a licence before 1 April 2011, key appointment holders who do not need to be registered or who apply for registration between 1 April 2011 - 30 June 2011 are required to attain the CEI by 31 March 2012. If they fail to do so, the licence will be revoked and the key appointment holder will be de-registered. Other Basic performing EA work who apply for registration between 1 April 2011 - 30 June 2011 are required to attain the CEI by 31 March 2014. If they fail to do so, they will be de-registered.

Basic (key appointment holders and others) will be allowed to operate and register until the respective deadlines to attain the CEI. Those who operate or apply to be registered from 1 July 2011 will need to attain the CEI before they can operate or be registered.

New EAs - For new EAs that are licensed from 1 April 2011, key appointment holders who do not need to be registered or who apply to be registered between 1 April 2011 - 30 June 2011 are required to attain the CEI by 30 September 2011. Other Basic performing EA work who apply to be registered between 1 April 2011 - 30 June 2011 are also required to attain the CEI by 30 September 2011, If they fail to do so, they will be de-registered. Basic (key appointment holders and others) will be allowed to operate and register until the respective deadlines to attain the CEI. Those who operate or apply to be registered from 1 July 2011 will need to attain the CEI before they can operate or be registered.

7. Why are existing key appointment holders given only one year to be certified while other existing Basic are given three years?

As key appointment holders have general control and management of the administration of EAs, it is critical that they are equipped with information on areas such as general business management and service standards. Other Basic who are not key appointment holders are given three years to be certified so that EAs have sufficient time to plan their manpower allocation and send their staff for certification with minimum disruption to business operations.

8. Where and when would the CEI course be conducted? How much are the course fees?

Details on the CEI course fees, venue and course schedules will be made available on this website by Mid-March 2011.

9. Who needs to be registered with MOM?

All Basic (key appointment holders and others) performing EA work as specified in the amended EA Act need to be registered. Those who do not perform EA work do not need to be registered. Hence key appointment holders or other Basic who do not perform EA work will not need to be registered .

10. How can EAs register their Basic?

EAs can apply to register their Basic through the Online Business Licensing System (OBLS). A non-refundable fee of $160 per Basic is payable for the registration application. This amount can be paid over OBLS via a credit card or an internet banking account.

11. When must EAs register their Basic?

All Basic must be registered before they are allowed to perform EA work. Nevertheless, to give EAs sufficient time to register their Basic, all EAs will be able to apply to register their Basic between 1 April 2011 - 30 June 2011. During this period, Basic will be allowed to perform EA work until they are registered. From 1 July 2011, Basic must be registered before they are allowed to perform EA work.

12. What are the specifications for the Basic registration card?

The specifications for the EA staff registration card will be made available on this website in due course.





Grace Management Solution is optimized for Mozilla Firefox 3.0 and above.
Download Firefox for free here. Firefox_logo